1.It has EEC/COC certificate for Europe Market. 2.The Feature of Hub Motor isSteady start, low noise. Other Recommend Product: 1. When the item which you ordered has different color , different voltage (24V, 36V, 48V or 60V) or other different specification, pls inform us the exact you want so that we can send the correct commodity to you. We will not responsible for the wrong item you may receive if you didn't indicate or reply our confirmation letter within 5 days. 2. If you order 3 or more items at a time, please feel free to contact us for getting a cheaper shipping cost if without changing any shipping method. 3. We are the direct Scooter manufacturer, if you couldn't find the right item from our store, pls feel free to contact us for finding it for you. 4. If you coudln't confirm whether items is suitable for your vehicle or not, please feel free to contact us for confirmation. 5. If you want to do wholesale, please feel free to contact us for the wholesale pricelist. Please be kindly noted that our MOQ for wholesale is 20pcs for each item. 6. If you are interested in the whole vehicle, please feel free to contact us for more information at any time. 1. You can make the payment by T/T, Credit Card (Visa or Master Card), Western Union and Paypal. 2. When you place an order, please inform us the shipping method and pay for the order including the shipping fee. 3. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. 4. The shipping cost which we will quote does not include any import taxes, and buyer are responsible for Customs duties. 1. We will send the items within 3 days once your payment is completed if the item has the stock. If no stock, we will send the items out to you within 15 days.Thanks very much for your kind understanding. If you couldn't wait for it, pls be cautious when you pay. 2. The address we will ship the item is derived from the order information. So buyer should make sure that the shipping address is valid and correct. We will not responsible for any damges or loss due to wrong address. 3. If the buyer choose FedEX, DHL or TNT shipping method, the shipment will transit through Hongkong. Please kindly note that we can not get the tracking number until the package arrived at Hongkong. 4. We do not guarantee delivery time on all international shipments due to differences in Customs Clearing times in individual countries, which may affect how quickly your product is inspected. 5. Please contact us if you didn't receive your goods on time, we will try our best to solve the problem. 1. We do our best to serve our customers the best we can. 2. Wewill refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned. The buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. 3. The buyer will be responsible for the shipping fees to return the items. 1. We offer 1-month free replacement. Buyers may request for a replacement within 7 days from your receipt of the product. The buyer should return the product in original condistions to us and should bear the shipping costs for return. 2. We also provide 12 month free maintenance. The buyer should return the product in original condistions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced. 3. Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP. 1. Your satisfaction and postive feedback is very important for us. Please leave positive feedback and 5 stars if your are satisfied with our items and services. 2. If you have any problems with our items or services, please feel free to contact us firstly before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services. 
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